FAQ
GENERAL FAQ
We have 3 Ohio locations.
- Hubbard (Main)- 2665 N Main Street, Hubbard, OH 44425
- North Canton (Seasonal)– 2870 Mt Pleasant Street NE, Canton, Ohio 44721
- Niles (Seasonal) – 556 Youngstown Warren Road, Niles, Ohio 44446
Hubbard – Open all year.
- Monday – Saturday, between 9am – 4pm EST.
- Closed Sundays and select holidays.
- Extended hours from Memorial Day weekend through Labor Day.
North Canton and Niles – Seasonal.
- Open from Memorial Day weekend through July 4th.
- Extended hours from Memorial Day weekend through July 4th.
You have to be 18 years or older to purchase fireworks and must provide a valid government-issued photo ID before purchasing.
We currently offer deals / specials on both Wholesale and Retail items.
Retail – Showroom Pieces
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- Buy 1, Get 1 FREE—EVERY Retail Item
- Buy 1, Get 2 FREE—Over 100 Retail Items
Wholesale – Warehouse Cases
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- Seasonal Case Quantity Discounts
- Plus 42% Savings on Select Overstock Cases
Wholesale Fireworks is family friendly. Those under 18 may enter the store accompanied by someone who is 18 years or older. To purchase fireworks, you must be 18 years of age and have a valid government-issued photo ID.
We truly appreciate our military members. While we do not offer a specific military discount, we provide competitive case discounts and retail coupons year-round to every customer—and our pricing is among the most competitive in the industry.
We appreciate all our visitors and their furry companions. However, due to the nature of our products and the unique environment of our showrooms, we kindly allow only credentialed service dogs inside. Thank you for your understanding and support.
PRODUCT FAQ
We sell 1.4G consumer fireworks:
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500 Gram Repeaters
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200 Gram Repeaters
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Assortments
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Cones
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Fountains
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Firecrackers
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Ground Spinners
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Missiles
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Novelties
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Parachutes
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Roman Candles
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Reloadables
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Sky Rockets
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Smoke
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Sparklers
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Tubes (Single Shot)
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Wheels
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Wing items
Those numbers represent the case pack — they show how the case is broken down and packed, and together they represent the total number of pieces in a case.
Example: Product has 4/1. This means the case has 4 pieces of that item in a case.
Example: Product has 48/8. This means the case has 48 packs in a case and each pack has 8 pieces in it. Then multiply 48 by 8 = the case contains 384 pieces.
Safety First — Stand at a safe distance and thoroughly douse the item with water.
- Never place any part of your body directly over it.
- Wait 24 hours before handling the item.
Please reach out to your sales representative, or contact our office at (800) 356-9626 or [email protected], and provide the item name along with a description of what happened.
- Misfires: While occasional misfires can happen, please return the items to the store where they were purchased. We will inspect them and make it right.
- Quality Assurance: Inspecting products first-hand helps us identify potential manufacturing issues and work with our factories to maintain the highest quality standards.
Fireworks need to be stored in a dry, cool place away from any open sources of flame.
No, fireworks do not have an expiration date. The product should remain operational as long as the product is kept dry and away from any fire source.
ORDERS FAQ
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Create an account or log in if you already have one.
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Click on Buy Fireworks in the top-left navigation bar. Browse the categories and add items to your cart.
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Once you have selected all of your items, go to your cart, proceed to checkout, and submit your order.
Note: Payment is not taken at this time, and discounts, taxes, and freight rates will not yet be applied. -
Within 24–48 hours, a sales representative will contact you with an updated Sales Order. This will:
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Include any applicable discounts, taxes, and freight charges.
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Verify available inventory.
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Exclude any items you ordered that are not currently in stock.
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Confirm your shipping address.
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Important: Your shipping address may change to a LTL freight terminal. Please review your Sales Order carefully and be aware that the shipping address adjustment may occur.
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After you review your Sales Order, make any changes or additions, and confirm that everything looks correct, we will collect payment and then schedule your shipment or pickup.
No–payment is not required when you submit an order. A Wholesale Fireworks sales representative will contact you within 24–48 hours to review and complete your order with you.
Your Sales Representative will let you know where your order will need to be picked up—whether at our Hubbard, OH location, an LTL freight terminal, or delivered directly to your residence.
If you have any questions, simply contact your Sales Representative or call us at (800) 356-9626.
Yes–you can change or cancel your order at any time. Your Sales Representative will guide you through the process.
All online orders must be paid for and picked up or shipped within 10 days of submission. If payment is not received within 10 days, the system will automatically cancel the order.
- All sales are final.
- Misfires: While occasional misfires can happen, please return the items to the store where they were purchased. We will inspect them and make it right.
- Quality Assurance: Inspecting products first-hand helps us identify potential manufacturing issues and work with our factories to maintain the highest quality standards.
If you experience a problem with an item, please contact us Monday–Friday, 9:00 AM – 4:00 PM EST at (800) 356-9626.
All In-Store purchases and Pickup orders will be charged Ohio Sales Tax and a Safety Fee. Below are the tax rates.
- Hubbard - 6.75% Ohio Sales Tax + 4% Safety Fee
- Niles - 6.75% Ohio Sales Tax + 4% Safety Fee
- North Canton - 6.5% Ohio Sales Tax + 4% Safety Fee
No–Online orders are only available for pickup at our main warehouse in Hubbard, Ohio.
PAYMENT FAQ
We accept Cash, Credit Card (Visa, Master, Discover, American Express), Cashiers Check and Money Wire.
First, we will verify your age. Next, we will confirm that your order details are correct and that no further changes are needed. Once finalized, your Sales Representative will request you to email or fax the following to (330) 534-0427 to complete payment:
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A photo of the front and back of your credit card
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A photo of your valid government-issued photo ID (driver license).
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A completed purchaser’s form (available on our website or provided by your Sales Representative)
All pickup orders will be paid for in-store at our Hubbard, Ohio location.
SHIPPING FAQ
All shipments leave from our warehouse in Hubbard, Ohio.
- Delivery typically takes 1–9 business days, depending on the destination.
- If your order requires an arrival notification or residential delivery, please allow an additional 1–2 days.
1.4G consumer fireworks are shipped palletized via LTL semi-truck as hazardous materials. They cannot be shipped through UPS or FedEx Ground. Only novelty items are eligible for ground shipping.
- Wholesale Fireworks partners with all major carriers to secure the best rate for your order. LTL freight charges start at $200.
- Shipping costs for 1.4G consumer fireworks are based on weight, distance, and destination.
- Additional charges may apply for residential delivery, LTL terminal pickup, or business delivery.
Shipping depends on the type of items in your order.
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1.4G Fireworks ship as hazardous materials and have three delivery options:
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Residential Delivery – Must be approved by Wholesale Fireworks.
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LTL Freight Terminal Pickup – Wholesale Fireworks will locate and provide you with the terminal address.
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Business Delivery – The business must agree to accept 1.4G hazardous materials.
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Novelty Items ship via standard ground service (UPS or FedEx) directly to your residence or business.
If your shipment is damaged:
- Before you and the driver sign the Bill of Lading (BOL), write “Damaged Product.”
- Take photos of the damage and then contact your Sales Representative.
If your shipment is incorrect: Contact your Sales Representative for assistance.
Your Sales Representative will coordinate the ship date with you. You will also receive an email from [email protected] with your tracking information.
Use the tracking number provided and visit the trucking company’s website. Enter the number in the Pro Number field under tracking.
Your tracking (Pro) number becomes active once the trucking company picks up or ships your order. If it does not work right away, wait a little and try again.
PICKUP FAQ
Orders can be picked up at our Hubbard, Ohio location during business hours.
Please provide 24 hours’ notice so we can pull and prepare your order before you arrive.
When placing your order, the cart will prompt you to select a pickup date and time. Your Sales Representative will confirm availability.
Note: You may adjust the pickup date or time after submission if needed.
You may send someone else to pick up your order, but you must provide Wholesale Fireworks with the authorized person’s name prior to pickup.
The individual must be at least 18 years old and present a valid government-issued photo ID.
The cubic feet, total cases, and total weight of your order are listed at the bottom of the Sales Order provided by your Sales Representative. If you’re unsure, contact your Sales Representative.
For more details, see our How to Order page under Pickup Order for vehicle requirements.